Personal project

As with most business management disciplines, operations and supply chain management is best learned by doing, by getting close to the actual business processes and functions managed. In fact, each business process has its own unique features that can only be understood by closely studying and examining the process and its interactions with internal and external processes. This partially explains the frequent use of “on-the-job-training” for many if not most businesses.

The project for this course involves completing an analysis and/or audit of a service operation or service component/function of a larger business with the purpose of applying the techniques developed in the course to provide a critique (both positive and negative) and identify recommended optimization actions. The final report should be a minimum of 6 pages in length (excluding graphics and tables which should be placed in an appendix) and in proper APA format. Appropriate citations and references should be included throughout. Note: support should include reference to current thinking with respect to operational performance from both the textbook and other peer-reviewed or industry publications. This does not include internet sources lacking industry oversight.

Your paper should include 1) a brief strategy and supply chain analysis of the target entity, 2) define a customer service value proposition for the firm, 3) define the appropriate target service outcomes and measures of success for the entity consistent with that strategy, 4) assess organizational performance in critical service areas, and 5) develop a recommended improvement plan for the entity as appropriate. In completing your paper, you should clearly demonstrate understanding and application of SC&O tools for service operations developed in the course.

The first step is to identify a business service or service function to study. This might be an organizational function on campus or it might be an outside business operation. Create a high-level supply chain analysis to position the unit in the broader chain of activities.
Second, identify the desired outcomes, critical success factors and failure points, and measures that might be or should be used for each. If you have access to hard data for the process, you can include it to support your argument but be sure to protect confidential and proprietary data. Note, the most important point here is to demonstrate an understanding of how to define appropriate service measures in the business’ environment whether or not those are in place today.

Third, perform an analysis of the current state of the function(s); what is going well and how do you know it; what is going poorly and how do you know it? Again, you may not have actual data, but you should clearly identify what data, tools, and tests/analyses you would use in managing the function.
Finally, your report should include a recommended plan for improving the operational service performance of the business or function chosen. Note your plan should include proposed actions, target dates, measures to establish success/failure, and an appropriate review for course correction. Be sure that your report has supporting data that will be intuitive to your reader – meaning that the lay reader can understand your logic and meaning.

Homework Paper
Calculate your paper price
Pages (550 words)
Approximate price: -

Why Work with Us

Top Quality and Well-Researched Papers

We always make sure that writers follow all your instructions precisely. You can choose your academic level: high school, college/university or professional, and we will assign a writer who has a respective degree.

Professional and Experienced Academic Writers

We have a team of professional writers with experience in academic and business writing. Many are native speakers and able to perform any task for which you need help.

Free Unlimited Revisions

If you think we missed something, send your order for a free revision. You have 10 days to submit the order for review after you have received the final document. You can do this yourself after logging into your personal account or by contacting our support.

Prompt Delivery and 100% Money-Back-Guarantee

All papers are always delivered on time. In case we need more time to master your paper, we may contact you regarding the deadline extension. In case you cannot provide us with more time, a 100% refund is guaranteed.

Original & Confidential

We use several writing tools checks to ensure that all documents you receive are free from plagiarism. Our editors carefully review all quotations in the text. We also promise maximum confidentiality in all of our services.

24/7 Customer Support

Our support agents are available 24 hours a day 7 days a week and committed to providing you with the best customer experience. Get in touch whenever you need any assistance.

Try it now!

Calculate the price of your order

Total price:
$0.00

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

No need to work on your paper at night. Sleep tight, we will cover your back. We offer all kinds of writing services.

Essays

Essay Writing Service

No matter what kind of academic paper you need and how urgent you need it, you are welcome to choose your academic level and the type of your paper at an affordable price. We take care of all your paper needs and give a 24/7 customer care support system.

Admissions

Admission Essays & Business Writing Help

An admission essay is an essay or other written statement by a candidate, often a potential student enrolling in a college, university, or graduate school. You can be rest assurred that through our service we will write the best admission essay for you.

Reviews

Editing Support

Our academic writers and editors make the necessary changes to your paper so that it is polished. We also format your document by correctly quoting the sources and creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.

Reviews

Revision Support

If you think your paper could be improved, you can request a review. In this case, your paper will be checked by the writer or assigned to an editor. You can use this option as many times as you see fit. This is free because we want you to be completely satisfied with the service offered.