Tackling a Crisis Head-on

Considering the course materials for this week, answer the following:

Describe the crisis faced by the organization.

What communication tactics did the organization use to address its crisis? Refer to Jack and Warren’s guidance for dealing with crises.
To what extent, if any, was the organization’s crisis communication plan effective?
If you were a senior leader in the organization, would you have responded differently? Why or why not?

This week and next, continue to research this specific crisis so that you can better prepare for Assignment 2.

In your post this week, we want you to prepare for Assignment 2 and doing a research component. For your Week 5 Discussion post, find a crisis that occurred and was reported on by the Wall Street Journal. We gave you some examples in the Week 5 lecture.



Make sure you describe the crisis you are selecting with a short synopsis in your own words about what occurred.  Of course, make sure you list it as a reference and use in-text citations.



Please ‘cut and paste’ all of the Discussion Board questions into your post, so you do not leave any out.


Here are some YouTube Videos on Crisis Management you might enjoy:


“Crisis Management Principles”



“The First Step in Successful Crisis Management”



The Worst Phrases You’ve Ever Heard in a Crisis Communications Statement



When you begin answering the questions, please also try to address these questions within your answers, so they add depth to your discussion post, so we can all learn from your crisis:




Did this crisis involve only the organization or the public?
What was the company’s communication approach to the crisis?
Who in the firm responded?
How quick did they to respond?
Was there follow up with new information?
Do you feel they were truthful?
Do you feel the company’s communication approach was effective? Why or why not?
Do you think the response was well-thought-out and planned, or just reflexive?
Did the story change? For better or worse?
Was the response effective or did it antagonize the situation?
Did everyone involved appear transparent and candid?
Did the person/public appreciate the response?
After reading and watching the videos this week, what would you have done the same?
What would you have done differently?
Will you now incorporate a Crisis Communication Plan?


Please do not post until you have read all of the suggested readings and watched the videos so you can incorporate this new material into your answers.


As always, please include references and in-text citations in your post.








Homework Paper
Calculate your paper price
Pages (550 words)
Approximate price: -

Why Work with Us

Top Quality and Well-Researched Papers

We always make sure that writers follow all your instructions precisely. You can choose your academic level: high school, college/university or professional, and we will assign a writer who has a respective degree.

Professional and Experienced Academic Writers

We have a team of professional writers with experience in academic and business writing. Many are native speakers and able to perform any task for which you need help.

Free Unlimited Revisions

If you think we missed something, send your order for a free revision. You have 10 days to submit the order for review after you have received the final document. You can do this yourself after logging into your personal account or by contacting our support.

Prompt Delivery and 100% Money-Back-Guarantee

All papers are always delivered on time. In case we need more time to master your paper, we may contact you regarding the deadline extension. In case you cannot provide us with more time, a 100% refund is guaranteed.

Original & Confidential

We use several writing tools checks to ensure that all documents you receive are free from plagiarism. Our editors carefully review all quotations in the text. We also promise maximum confidentiality in all of our services.

24/7 Customer Support

Our support agents are available 24 hours a day 7 days a week and committed to providing you with the best customer experience. Get in touch whenever you need any assistance.

Try it now!

Calculate the price of your order

Total price:

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

Our Services

No need to work on your paper at night. Sleep tight, we will cover your back. We offer all kinds of writing services.


Essay Writing Service

No matter what kind of academic paper you need and how urgent you need it, you are welcome to choose your academic level and the type of your paper at an affordable price. We take care of all your paper needs and give a 24/7 customer care support system.


Admission Essays & Business Writing Help

An admission essay is an essay or other written statement by a candidate, often a potential student enrolling in a college, university, or graduate school. You can be rest assurred that through our service we will write the best admission essay for you.


Editing Support

Our academic writers and editors make the necessary changes to your paper so that it is polished. We also format your document by correctly quoting the sources and creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.


Revision Support

If you think your paper could be improved, you can request a review. In this case, your paper will be checked by the writer or assigned to an editor. You can use this option as many times as you see fit. This is free because we want you to be completely satisfied with the service offered.

× Contact Live Agents