WK 6 response ( Man Luk)

Review posts below and respond why do you agree or disagree with their post? What in your professional experience supports your assertions?

Multicultural competence defined as the knowledge, skills, and personal qualities needed to live and work in a diverse world. Cultural competence is the ability to interact effectively in a cross-cultural environment. It means understanding different cultures and their values, even if they do not match our own culture. These resources can help leaders realize and get rid of our unconscious prejudices and be willing to understand different cultures.

Given the globalization of the modern business environment, leaders within organizations must be good at managing employees with different cultural backgrounds and communicating with customers around the world. Cultural competence is a critical factor in successful leadership and building relationships with subordinates, business colleagues, and customers.

Productive employees are one of the key elements for predicting the financial success of a business, and being a good leader means keeping employees motivated. Culture can ensure that leaders will treat all employees the same way and that they will make the most of everyone, regardless of their background, thereby increasing the morale of all employees.

People from different backgrounds are often involved in some level of conflict from time to time simply because they may have different ideas about how to deal with business-related topics. Leaders with diverse employee bases from a multicultural background can handle conflicts without prejudice, and can even determine how to use conflicts as a way to promote better workplace communications and to find innovative business methods.

Leaders also demonstrate cultural competence when recruiting different members of a group or team. Building cultural competence begins with understanding that working with these differences, not resisting them, unlocks the potential of the best employees. It needs to be modest enough to recognize the need for understanding and diplomacy.


Alton, L. (2017, December 28). What is Cultural Competence and How Can It Transform Your Leadership? Retrieved from Same Business Trends: smallbiztrends.com/2017/12/cultural-competency-leadership.html
Fagnani, S. (2020). Influence of Cultural Compentency on Leadership Performance. Chron.

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